Enroll in a Commercial HVAC Maintenance Plan

Step 1: Customer Information

• First Name
• Last Name
• Company
• Address
• City
• State
• Zip

• If the billing address is different than the service address, please select the box.
• Billing Address

• Billing City
• Billing State
• Billing Zip

• Phone
• Ext
• Email

Step 2: HVAC Equipment

• Equipment---Heating & Cooling SystemCooling System OnlyHeating System Only
• Fuel Type---ElectricGasGas & Electric
• Number of Systems---12345678910
• Number of Inspections
  Based upon selection, you will receive an equal amount of ‘Operational’ and ‘Annual’ Inspections. Operational Inspections are thorough checkups that ensure the system is running properly and efficiently. Our Annual Inspections are more comprehensive, including such tasks as coil cleanings and seasonal startups/close.
  ---24

Step 3: Plan Information

• Offer Code
• Plan Billing Options:
• Annual Billing (1 payment) - per installment
• Annual Billing (3 payments) - per installment
• Annual Billing (quarterly payments) - per installment
• Plan Renewal Options:
• Automatic Renewal: Plan will renew and bill automatically at the end of the 12-month term. The customer will be notified 30 days prior to renewal with any change in either policy or price.
• Manual Renewal: Plan will expire at the end of the 12-month term, unless the customer requests to renew. The customer will be notified 30 days prior to the end of the term and provided the option to renew.
• Plan Payment Options:
• Bill by Mail
  
• Electric Choice ID

  If you would like to be billed for this service on your BGE utility bill, please provide your 10-digit Electric Choice ID, found on your BGE bill. By authorizing Constellation to bill directly on your utility bill, according to the payment terms, you agree to be billed and make payment to Constellation for all maintenance plans on the utility bill.

  Where can I find this?
• Proactive Service Option:
  By preauthorizing repair work, Constellation can expedite minor repairs to your HVAC systems, which helps ensure minor repairs are made immediately, which avoid repeat visits and additional truck charges.
• ---$250$500$1,000Decline
• Comments:

Step 4: Enrollment Summary

• Customer Name:
• Company Name:
• Service Address:
• Billing Address:
• Phone:
• Email:
• Comments:

• Payment Information:

• Service Plan Summary:

• Annual Price Increase:
  The PM Plan is designed to automatically renew from year to year with a 5% increase in annual price, which is intended to match our annual cost increases.
  5%
• Labor Rate per hour:
  As a PM Plan customer, you receive a discounted labor rate for any repairs.
  $130.00
• Truck Charge:
  Flat rate fee to dispatch a service technician/truck per service call.
  $40.00

• Terms and Conditions

  Preventive Maintenance Program Terms and Conditions (“Contract”)

  1. Parties. “Constellation” means Constellation Home Products & Services, LLC and “Customer” means the customer named in the Contract Documents (as defined below).
  2. Coverage. This Contract applies to the plans you selected in the Service Plan Summary of the Contract Documents and the following coverage applies for the plan selected: 
     • Preventive Maintenance for Commercial Heating and Cooling Systems: (a) 10% discount on parts and labor for heating, air conditioning, plumbing, and electrical repairs as specified in this Contract and (b) an annual inspection(s) of said equipment as outlined in the Service Plan Summary of the Contract Documents.
     • Preventive Maintenance Plus Labor for Commercial Heating and Cooling Systems: (a) 10% discount on parts and no labor charges for heating and cooling repairs as specified in this Contract and (b) 10% discount on parts and labor for plumbing and electrical repairs as specified in this Contract and (c) an annual inspection(s) of said equipment outlined in the Service Plan Summary of the Contract Documents.  

     Constellation reserves the right, at its election, to inspect the equipment to determine its condition before accepting this Contract. Constellation may terminate this Contract if the equipment identified at enrollment does not match the equipment at the service address, including but not limited to the quantity, type, size or location of equipment. Constellation shall provide services in accordance with this Contract, the brochure and all attachments and exhibits, (the “Contract Documents”) which together constitute the entire agreement between the parties and supersede and replace any and all prior communications, agreements, arrangements, or understandings, whether oral or in writing, between the parties. This Contract shall become valid after acceptance by Customer and approval by Constellation. Constellation expressly rejects any additional or inconsistent terms and conditions contained in any proposals, purchase orders, or other documents supplied by Customer.

  3. Service Calls. To schedule service under this Contract call 1-877-427-2003. All non-emergency service calls will be performed during Constellation’s regular working hours (8:00 am to 5:00 pm Monday through Friday). Customer shall provide Constellation with safe access to and safe working conditions at and around covered equipment and/or system. The ability of Constellation to provide emergency service within 24 hours is contingent upon weather conditions, customer call volume, road conditions and no force majeure events beyond our control including but not limited to flood, fire, strike, acts of God, etc. In the event Constellation determines, in its sole but commercially reasonable discretion, that there is an emergency situation requiring expedited service, we will make reasonable efforts to expedite service. At our sole discretion, Constellation reserves the right to charge a minimum fee equivalent to 3 hours of our hourly service rate for each non-emergency service call performed outside of our regular working hours.  If an additional service technician must be called for assistance on a service call, the customer may be charged for the additional labor.
  4. Maintenance Checks/Inspections. Constellation will perform preventive maintenance / inspection checks to maintain the covered equipment as outlined in Service Plan Summary.  Maintenance checks (inspections) are scheduled at customer’s request by calling 1-877-427-2003.  Inspection schedules are as follows: Heating or Cooling system only: (1) one annual/comprehensive check per year or (2) two checks per year, (1) one annual/comprehensive and (1) one operational check; or Heating/Cooling system: (2) two ((1) one annual/comprehensive and (1) one operational check) or (4) four checks per year ((2) two annual/comprehensive checks and (2) two operational checks), as specified in this Contract. During peak season (June through September) the customer may experience a delay in the timing of their inspection.  Constellation reserves the right to delay regular inspections in order to respond to emergency service calls.  Delayed inspections during this season are not to be considered a breach of contract.
  5. Term. Coverage begins on the Start Date stated at enrollment or upon inspection by a Constellation technician. You will be invoiced annually for the Initial Term and, unless you have opted out of automatic renewals as indicated in the Contract Documents, the Contract will renew for additional one-year terms until either party notifies the other of a cancelation. Constellation will send you a notice of renewal at least 30 days before your paid coverage begins, and before the end of each subsequent one-year term. The renewal notice will include any changes to the Contract terms, conditions, or price. Your Contract will automatically renew unless you notify us at least 10 days before the end of each renewal term that you are canceling, or Constellation notifies you that it is not renewing your Contract. If you have opted out of automatic renewal, you will receive a renewal notice, but your Contract will expire unless you send in your agreement to renew your coverage at least 10 days before the end of each one-year term. 
  6. Cancellation. You may cancel this Contract at any time with written notification to Constellation, Attn: Commercial Cancellations, 1409A Tangier Drive, Baltimore, MD 21220, or by contacting Customer Care during normal business hours.  If you cancel this Contract within thirty (30) days of the date issued and an inspection has not been rendered, we will refund all amounts paid. If you cancel after the first 30 days, or if inspection(s) has been rendered, then refunds will be prorated based on the number of inspections remaining under the term of the Contract. Constellation may cancel this Contract prior to the end of the Initial Term for fraud, material misrepresentation, or non-payment by you; or if required to do so by any regulatory authority. Constellation reserves the right to cancel coverage, change terms and conditions and/or pricing with 30 days notice to you in accordance with applicable law. Constellation is not obligated to renew this Contract at any time.
  7. Coverage Limitations. This Contract does not cover parts for repairs or services, unless otherwise stated. This Contract does not include any labor, unless otherwise stated, to install equipment, to perform adjustments or repairs of covered equipment, or any system as may be required by insurance companies, governmental agencies or other authorities. Customer agrees to pay for services and required equipment requested that are not covered by this Contract, which shall be invoiced at the Constellation prevailing labor and part rates.  Constellation shall not be liable for any consequential or other damages resulting from the failure of any component, system, or item due to conditions beyond Constellation’s control. Constellation shall have no responsibility or liability under this Contract if the equipment is moved from the location indicated on this Contract, or if any representation made by Customer relating to the covered equipment is false, or if Customer fails to perform its obligations or is otherwise in default hereunder. Any associated masonry work or drywall work; repair or replacement of parts involving friable asbestos; servicing of units without safe access to and conditions around the equipment; systems with pre-existing conditions, faulty design or installation will not be covered. Service and parts must be provided by Constellation. Certain brand restrictions apply.
  8. Hazardous Substances. This Contract shall not include any mold or mildew evaluation, remediation, mold prevention or other related services. Constellation shall not be required to identify, detect, encapsulate, or remove asbestos or products or materials containing asbestos, or any other potentially hazardous substances or materials, including but not limited to mold and mildew (collectively, a “Hazard”). Customer has sole responsibility and liability for the proper identification, removal, disposal or correction of any Hazard at the job location. Customer also has the sole responsibility to remediate any mold-related problems regardless of when and how such problems may accrue. Customer shall indemnify, defend and hold harmless Constellation and its affiliates, contractors and subcontractors to the fullest extent permitted by law with respect to any claims, liability, cost or expense (including but not limited to attorneys’ fees) of whatever nature incurred as a result of any Hazard on or relating to Customer’s premises.    
  9. Limitation of Liability.  IN NO EVENT SHALL CONSTELLATION, OR ITS OFFICERS, AGENTS OR AFFILIATES, BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, EXEMPLARY; OR INCIDENTAL DAMAGES, WHETHER IN CONTRACT OR IN TORT, OR NEGLIGENCE FOR INJURY TO PERSON OR PROPERTY RESULTING FROM ANY ACTIONS UNDERTAKEN PURSUANT TO THIS CONTRACT; OR THE FAILURE OF THE EQUIPMENT OR ANY PARTS OF THE EQUIPMENT. Constellation shall not be liable for repairs, replacements, alterations, additions, or adjustments performed by others, or any defects or damages caused by negligence, abuse, misuse, improper operation, vandalism, accident, unauthorized alteration, obsolescence, corrosion or erosion, building system design, flooding, lightning, low water pressure, or failure of Customer, its employees, agents, or contractors to properly operate or maintain the equipment or system. The sole and exclusive remedy against Constellation or its agents, employees, officers or affiliates for any damages arising from Constellation’s services, equipment or work shall be limited to the repair or replacement of Constellation installed or serviced equipment and shall not exceed the lesser of: (a) the direct actual damages incurred to your equipment, (b) the replacement value of the equipment provided hereunder, or (c) three times the amount of money actually paid to Constellation under this Contract during the last twelve months. In no event shall Constellation have any liability for any damages relating to alleged mold remediation, leakage/spillage of fuels (propane or natural gas) from a storage tank, fuel pipe or any part of the system and/or equipment, or any consequential, special, incidental damages or exemplary damages. 
  10. Governing Law. This Contract is governed by MARYLAND law without respect to any conflicts of law provisions. The parties irrevocably consent to venue and jurisdiction in Baltimore, Maryland and agree to waive any right to a trial by jury.  
  11. Warranty. Constellation will provide services in a workmanlike manner, and parts that are free from material defects. If notified of any such valid defect in writing by Customer within twelve (12) months from the performance of said service or delivery of said material, Constellation will reperform or replace any such defective services or parts.  Defects shall explicitly exclude, among other things, natural wear, tear, neglect, misuse, vandalism, and electrical faults such as brown outs and phase loss. Any warranties provided by third parties with respect to any equipment or parts installed by Constellation will, to the extent they are transferable, be transferred by Constellation to Customer.  EXCEPT AS EXPRESSLY PROVIDED IN THIS PARAGRAPH, CONSTELLATION MAKES NO WARRANTIES, GUARANTEES, or REPRESENTATIONS, EXPRESSED OR IMPLIED, CONCERNING THE SERVICES, PARTS OR EQUIPMENT, AND EXPRESSLY DISCLAIMS ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, CUSTOM OR USAGE. 
  12. Assignment. Customer may not assign or transfer this Contract without Constellation’s prior written consent. Constellation may assign the Contract to any other party including but not limited to another creditor. If we do this, the assignee will have our rights and privileges under this Contract with respect to the unpaid balance assigned.
  13. Default; Default Remedies: You shall be in default if, (a) you fail to make any payment due under this Contract when billed for same, or (b) you fail to pay any of your debts as they become due, or (c) a petition either under the Federal bankruptcy laws or any local law providing similar relief is filed by or against you. We may suspend service under this Contract until any amount due under this Contract is fully paid.

      The parties agree to attempt in good faith to initially resolve any disputes hereunder expeditiously through informal dispute settlement procedures, if appropriate, including negotiations between senior management of the Parties. Both Parties agree that any claim or suit arising from the performance or nonperformance of this Contract, excluding Customer’s non-payment, whether such liability arises in contract, tort, negligence, breach of warranty, strict liability or otherwise, shall be brought within one (1) year from the date such claim arose. 

  14. Costs and Attorney’s Fees After Default: You agree to pay all court costs and other collection costs (including field collection costs and attorney fees) actually incurred relating to your default.
  15. Permission for Electronic Withdrawal: By sending us a check payment on your Account, you authorize us to make a one-time electronic funds transfer (EFT) from your bank account or to process the payment as a check transaction. When we use information from your check to make an EFT, funds may be withdrawn from your account as soon as the same day we receive your payment and you will not receive your check back from your financial institution. If you do not want your checks to be converted to an EFT, please call Customer Service.
  16. AutoPay Terms and Conditions: Based on customer election, customer agrees to be billed and make payments to Constellation for all service contracts. Customer authorizes Constellation to debit customer checking account or to charge customer credit card as may be allowed by applicable law according to payment terms.
  17. Authorization: By signing this Contract, you authorize us to share your customer information with our affiliates. You may notify us in writing if you wish to rescind this authorization.
  18. Miscellaneous: Any provision of this Contract which may be contrary to law shall not invalidate any of its other provisions. All rights and remedies hereunder are cumulative and not alternative. We may waive or delay enforcing any of our rights without losing them.

   

   CML_PM  Rev. 2/2023

  Maintenance Plan Annual Coverage is for an Initial Term of 12 months and will continue thereafter for a period of 12 months until canceled. This Contract is designed to be renewed automatically at the end of the initial period of service and again at the end of each Contract period. If you chose our automatic renewal feature, you will receive a notice from Constellation prior to the renewal date, to remind you of your option to cancel the Contract at that time. This notice will inform you of any changes in either policy or price. If you chose our manual renewal feature, you will receive a notice from Constellation prior to the renewal date, to remind you of your option to renew the Contract at that time.

  My signature indicates that I have read, understand and agree to this Contract in its entirety, which consists of the TERMS AND CONDITIONS presented above. I acknowledge that all equipment/systems are in good working condition at the time of this sale.
  I confirm that I am the business decision maker.

  1. Service/Equipment Coverage: This residential service contract (the “Contract”) will cover the adjustment or repair of the covered appliance(s), equipment, system, or water/sewer line; or the replacement of any covered functional part, or water/sewer line, that fails through normal use as indicated on the front page of this Contract. The brochure provided at the point of sale is a part of this Contract. The brochure explains which parts are not covered and the circumstances under which the parts will or will not be repaired or replaced. If coverage is for a preventive maintenance and/or inspection only plan, no labor or parts coverage will be provided under this agreement. Contract applies to a single customer-owned residential property per agreement identified on the cover page of this Contract. Well pump, water line and sewer line coverage are for dwellings up to 4,500 square feet. Contract covers only one of each appliance, system or primary line per Contract. Equipment must be in good working condition and meet code requirements at the time service begins.

  Constellation reserves the right to inspect and approve any equipment or system before issuing a service plan. We will waive this inspection if the equipment is currently under manufacturer’s warranty or if this plan is a continuation of an existing plan issued by Constellation. This initial inspection will be performed at our regular schedule of charges, which we shall disclose prior to such inspection.

  2. Service Call: To schedule service under this Contract, call 1-888-243-4663. All non-emergency service calls will be performed during Constellation’s regular working hours (7:30 am to 5:00 pm Monday through Saturday). Service calls will be made under this Contract within our service territory only. Customer shall provide Constellation with safe access to and safe working conditions at and around covered equipment and/or system. The ability of Constellation to provide emergency service within 24 hours is contingent upon weather conditions, customer call volume, road conditions and no force majeure events beyond our control including, but not limited to, flood, fire, strike, acts of God, etc. In the event we determine, at our sole discretion, that there is an emergency situation requiring expedited service, we will make reasonable efforts to expedite service. We will determine, at our sole discretion, which repairs constitute an emergency and will give consideration to covered malfunctions that affect the habitability of the dwelling. Constellation reserves the right to charge a $75 fee for each non-emergency service call performed outside of its regular working hours. If an additional service technician must be called for assistance on a service call, the customer may be charged for the additional labor.

  3. Term: Coverage begins on the Start Date stated at enrollment or upon inspection by a Constellation technician. If you are a monthly invoiced customer, you will be billed monthly for the Initial Term (as defined on the cover page) and will continue in perpetuity thereafter on a month-to-month basis until terminated by either party. During that renewal period, each monthly period will be treated as a separate contract period. Monthly customers will be billed monthly until canceled in the manner described herein. If you are an annually invoiced customer, you will be invoiced annually for the Initial Term and, unless you have opted out of automatic renewals as indicated on the cover page of this Contract, the Contract will renew for additional one-year terms until either party notifies the other of a cancellation. Constellation will send you a notice of renewal at least 30 days before your paid coverage begins, and before the end of each subsequent one-year term. The renewal notice will include any changes to the Contract terms, conditions, or price. Your Contract will automatically renew unless you notify us at least 10 days before the end of each renewal term that you are canceling or Constellation notifies you that it is not renewing your Contract. If you have opted out of automatic renewal on the cover page, you will receive a renewal notice, but your Contract will expire unless you send in your agreement to renew your coverage at least 10 days before the end of each one-year term.

  4. Cancellation: You may cancel this Contract at any time with written notification to Constellation, or by contacting Customer Care during normal business hours. If you cancel this Contract within thirty (30) days of the date issued and service has not been rendered, we will refund all amounts paid. If you cancel after the first 30 days during the Initial Term of the Contract and no service has been rendered, Constellation is entitled to payment for the full year value of the Contract. If you cancel during the Initial Term and service has been rendered, or if you are a customer that is invoiced annually and you cancel during a renewal term and service has been rendered, then Constellation is entitled to keep the lesser of either: its cost of any service already performed or the full year’s value of the Initial Term or renewal term, as applicable. If cancellation occurs after the Initial Term and no service has been provided, refunds will be prorated based on the number of full months remaining under the renewal term of the Contract. Constellation may cancel this Contract prior to the end of the Initial Term for fraud, material misrepresentation, or non-payment by you; or if required to do so by any regulatory authority. Constellation reserves the right to cancel coverage, change terms and conditions and/or pricing with 30 days notice to you in accordance with applicable law. Constellation is not obligated to renew this Contract at any time.

  5. Coverage Limitations: Service coverage will be limited to those service plans you have elected on the cover page of this Contract. General Limitations: This Contract does not cover cabinet parts, decorative trim, accessories, catalytic surfaces, finish discoloration, touch up, and any associated masonry work or drywall work, repair or replacement of parts involving friable asbestos, and attic units without appropriate flooring. Normal routine maintenance, such as oiling, inspections/tune-ups (except where otherwise specified), seasonal turn-ons/turn-offs and cleaning of filters, ducts and chimneys (excluding base) are not included and not provided. Service and parts must be provided by Constellation. Certain brand restrictions apply.

  If the equipment or system component is covered under this contract but is not repairable due to its general condition, or if repair or replacement of parts would not render the equipment or system serviceable or usable for a reasonable period, or due to the inability of the manufacturer to provide suitable parts, Constellation shall have no liability other than to return the monies paid according to the cancellation policy. Replacement parts may not be available for products greater than ten years old. Constellation reserves the right to restrict specific ages and makes of equipment from eligibility due to non-availability of parts, and the choice of parts to be used shall be at the discretion of Constellation. Constellation will put forth its best effort to provide replacement parts, components or systems of similar mechanical capabilities and/or efficiency of the original (where available). However, Constellation is not liable to provide exact match in color, type or brand. Constellation is under no obligation to upgrade or make modifications to the original system, components or items covered by this Contract. Service made necessary as a result of fire, theft, flood, acts of God, accidental damage, abuse, neglect, vandalism, unauthorized alterations or any other abnormal conditions are not covered. Constellation shall not be liable for any consequential or other damages resulting from the failure of any component, system, item or appliance due to conditions beyond Constellation’s control such as, but not limited to, unavailability of materials and/or labor. Systems with pre-existing conditions, faulty design or installation will not be covered.

  This agreement shall not include any mold or mildew evaluation, remediation, mold prevention or other related services. Constellation shall not be required to identify, detect, encapsulate, or remove asbestos or products or materials containing asbestos or any other potentially hazardous substances or materials, including but not limited to mold and mildew (collectively “Hazard”). Customer has sole responsibility and liability for the proper identification, removal, disposal or correction of any Hazard at the job location. Customer also has the sole responsibility to remediate any mold-related problems regardless of when and how such problems may accrue. Customer shall indemnify, defend and hold harmless Constellation and its affiliates, contractors and subcontractors to the fullest extent permitted by law with respect to any claims, liability, cost or expense (including but not limited to attorneys’ fees) of whatever nature incurred as a result of any Hazard on or relating to Customer’s premises.

  6. Limit of Liability: IN NO EVENT SHALL Constellation, OR ITS OFFICERS, AGENTS OR AFFILIATES, BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, EXEMPLARY; OR INCIDENTAL DAMAGES, WHETHER IN CONTRACT OR IN TORT, OR NEGLIGENCE FOR INJURY TO PERSON OR PROPERTY RESULTING FROM ANY ACTIONS UNDERTAKEN PURSUANT TO THIS CONTRACT; OR THE FAILURE OF THE EQUIPMENT OR ANY PARTS OF THE EQUIPMENT. The sole and exclusive remedy against Constellation or its agents, employees, officers or affiliates for any damages arising from Constellation services, equipment or work shall be limited to repair or replacement of Constellation installed or serviced equipment and shall not exceed the lesser of (a) the actual damages incurred to your equipment, (b) the replacement value of the equipment provided hereunder, or (c) three times the amount of money actually paid to Constellation under this agreement. In no event shall Constellation have any liability for any damages relating to alleged mold remediation, leakage/spillage of fuels (propane or natural gas) from a storage tank, fuel pipe or any part of the system and/or equipment, or any consequential, special, incidental damages or exemplary damages. Constellation shall not be required to provide repairs exceeding a cost to Constellation of $2,000 per Contract year, unless a water line plan (up to $3,000 per Contract year) or sewer line plan (up to $4,000 per Contract year).

  7. Payment Obligation/Prepayment/Late Payments: Customer agrees to pay each of the payments indicated in this Contract when billed. For billing inquiries, call 1-888-243-4663 between 9 a.m. and 4:30 p.m.

  8. Permission for Electronic Withdrawal: By sending us a check payment on your Account, you authorize us to make a one-time electronic funds transfer (EFT) from your bank account or to process the payment as a check transaction. When we use information from your check to make an EFT, funds may be withdrawn from your account as soon as the same day we receive your payment and you will not receive your check back from your financial institution. If you do not want your checks to be converted to an EFT, please call Customer Service.

  9. AutoPay Terms and Conditions: Based on customer election, customer agrees to be billed and make payments to Constellation for all service contracts. Customer authorizes Constellation to debit customer checking account or to charge customer credit card as may be allowed by applicable law according to payment terms.

  10. Default; Default Remedies: You shall be in default if, (a) you fail to make any payment due under this Contract when billed for same, or (b) you fail to pay any of your debts as they become due, or (c) a petition either under the Federal bankruptcy laws or any local law providing similar relief is filed by or against you. We may suspend service under this Contract until any amount due under this Contract is fully paid.

  11. Authorization: By signing this Contract, you authorize us to share your customer information with our affiliates. You may notify us in writing if you wish to rescind this authorization.

  12. Costs and Attorney’s Fees After Default: You agree to pay all court costs and other collection costs (including field collection costs and attorney fees) actually incurred relating to your default.

  13. Miscellaneous: This Contract supersedes all prior proposals, understandings, negotiations, and all other agreements and discussions, oral or written, between the parties relating to the subject matter of this Contract. The Contract Terms and Conditions, and Brochure constitute the entire agreement between the parties and may be modified only by an agreement in writing signed by each party. Any provision of this Contract which may be contrary to law shall not invalidate any of its other provisions. All rights and remedies hereunder are cumulative and not alternative. We may waive or delay enforcing any of our rights without losing them.

  14. Assignment: You may not assign or transfer this Contract without our written consent. We may assign the Contract to any other party including but not limited to another creditor. If we do this, the assignee will have our rights and privileges under this Contract with respect to the unpaid balance assigned.

  15. Governing Law: The Contract is governed by MARYLAND law without respect to any conflicts of law provisions. The parties irrevocably consent to venue and jurisdiction in Baltimore, Maryland and agree to waive any right to a trial by jury. 16. Warranty: Constellation MAKES NO WARRANTIES, GUARANTEES, OR REPRESENTATIONS, EXPRESSED OR IMPLIED, AND DISCLAIMS ANY WARRANTY IMPLIED BY LAW, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, CUSTOM OR USAGE.

  MD16-SS Rev. 11/16